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Aplus sccpss3/31/2024 ![]() Documents, installs, maintains, and repairs computer systems and related peripherals reviews and prioritizes work orders according to established standards travels to worksites to provide onsite response to support calls as necessary.Ģ. High level of analytical and problem-solving abilitiesġ.Certified Microsoft Technology Associate: IT Infrastructure.Strong interpersonal communication skills ability to work well and get along with a variety of customers and other technical support personnel even in the most stressful situations.Ability to independently plan, organize, and prioritize one's own activities, but to also provide and follow instructions. ![]() Ability to read technical information and diagnose and resolve complex problems in a timely manner.Skill in the use of MS Office Suite (word processing, spreadsheets, database, Outlook, and file manipulation).Advanced knowledge of customer software application support and network communications technologies.Five years' experience supporting Microsoft Windows and PC hardware or a current CompTIA A+ certification.Preferred: Bachelor's degree in Information Technology or related degree Education Level: High school diploma or GED REPORTS TO: Desktop Support Engineer Managerġ. PRIMARY FUNCTION: The position is responsible for providing technical support to all District staff.
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